FDA Update

FDA Introduces Streamlined Complaint Process in New Human Foods Program

The U.S. Food and Drug Administration (FDA) has recently announced a streamlined process for submitting complaints related to human foods. This new approach aims to improve the agency’s ability to detect and respond to potential problems with FDA-regulated products, including foods and dietary supplements.

Key changes:

• Online reporting forms: The public can now submit complaints about foods and dietary supplements directly to the Human Foods Program (HFP) through user-friendly online forms.
• Centralized phone number: Consumers can also report concerns by calling 1-888-SAFEFOOD.
• Faster processing: The streamlined process ensures that inquiries and complaints are routed to the appropriate FDA experts more efficiently, enabling quicker responses and earlier detection of potential public health issues.

This initiative is part of the FDA’s ongoing efforts to modernize its operations and enhance food safety. By making it easier for the public to report concerns, the FDA can better protect consumers and ensure the safety of the food supply.

We encourage everyone to familiarize themselves with the new complaint process and report any concerns they may have about food products. Your input is valuable in helping the FDA protect public health.

Online Reporting Forms:

• Foods and Dietary Supplements: Safety Reporting Portal
• Cosmetics: MedWatch Voluntary Reporting Form

For the original update, please visit the FDA’s website.

We are dedicated to navigating this industry diligently, underscoring our unwavering commitment to you, our valued clients. As always, your trust in mdi Consultants drives us to continually improve and deliver excellence in every aspect of our operations.

Questions about Food Complaints

For any further questions regarding the new system, as well as assistance in this process and what to do when receiving a food complaint, please email mdi Consultants at info@mdiconsultants.com RE: Food Complaints.